Wednesday, 11 October 2017

Chapter 5 : Organizational Structures that Support Strategic Initiatives





IT Roles and Responsibilities
 Information technology is a relatively new functional area, having only been around formally for around 40 years.


  • Chief information officer (CIO) - responsible for overseeing all uses of information technology and ensuring the strategic alignment of IT with business goals and objectives.

    • Manager - ensure the delivery of all IT projects on time and within the budget.
    • Leader - ensure the strategic vision of IT is in line with the strategic vision of the organization.
    • Communicator - advocate and communication that IT strategy by building and maintaining strong executive relationships.

  • Chief technology officer (CTO) - ensuring the throughout,speed, accuracy, availability,and reliability of an organization's information technology.

  • Chief security officer (CSO) - ensuring the securities of IT systems and developing strategies and IT safeguards against attacks from hackers and viruses.

  • Chief privacy officer (CPO) - ensuring the ethical and legal use of information within an organization.

  • Chief knowledge officer (CKO) - responsible to collect, maintain and distribute the organization's knowledge.


The Gap Between Business Personnel and IT Personnel

  • Business personnel -  possess expertise in functional areas such as marketing, accounting, and sales.
  • IT personnel - is a technological expertise.

  • Business personnel -  to increase their understanding of IT.
  • IT personnel -  to increase their understanding of the business.
  •  CIO will responsibilities to ensure effective communication between business personnel and IT personnel.



Organizational Fundamentals - Ethics and Security

1.    Ethics - the principles and standards that guide our behavior toward other people.

2.   Privacy - right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent.

  • Issues affected by technology advances:


3. Security - the protection of information from accidental or intention misuse by persons inside or outside an organization.

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